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Emergency Numbers
Gas Leaks/Outages
Duke Energy
(513) 651-4466
(800) 634-4300
Sewer/Water Main Breaks
Hamilton County
Cincinnati Water Works
513-591-7825

Metropolitan Sewer District
513-352-4900

Butler County
513-887-3066

Clermont County
Sewer 513-732-5383
Water 513-553-4113

Warren County
513-925-1377
 
Plumbing Do's and Don'ts

General Plumbing
DO
DON'T
  • Call BeforeYou Dig.
  • Open and close all cutoff valves twice a year.
  • Spray oil or WD-40 on seldom used valves to prevent seizing.
  • Keep warranty card handy on all appliances, including water heaters and softeners.
  • Have a diagram of your sewer system handy in case of emergency.
  • Keep your plumber's phone number near the phone in case of emergency.
  • Dig deep holes or trenches in your yard before locating water, gas, and sewer lines
  • Plant trees or large shrubs over sewer lines
  • Leave water turned on to hoses for washing machines, dishwashers, and garden hoses when not in use.
  • Hire a plumber to do work without understanding precisely what he plans to do.
Water Supply Pipes/Valves
DO
DON'T
  • Open sink cupboard doors on outside walls in severe cold weather.
  • Insulate water pipes that may be exposed to freezing temperatures or wind.
  • Use a blow dryer or heat gun to thaw frozen pipes.
  • Use open flames or torches to thaw frozen pipes.
Drains
DO
DON'T
  • Run water into seldom used sink and other drains once a month
  • Put coffee grounds in your sink drains
  • Keep wastebaskets under sinks. Bumping drain pipes cause leaks.
  • Use drain cleaners containing lye.
  • Pour fats or cooking oils into your sink.
Toilets
DO
DON'T
  • Inspect and test toilets for leaks annually.
  • Keep toilet seat down when not in use.
  • Oil parts in toilet tanks that are above water level.
  • Hang a shelf for heavy objects over a sink.
  • Hang a knick-knack shelf over your toilet.
  • Use toilet tank lid for a shelf.
  • Pour hot water into toilet. It could crack the bowl.
  • Put any mechanical cleaning device in your toilet tank.
  • Use chlorine based cleaners that sit in the tank
  • Throw sanitary napkins, disposable diapers, or paper towels in toilet.
  • Let children play in bathroom with small toys.
Dishwashers
DO
DON'T
  • Run the dishwasher if disposer is full of food waste.
Food Disposers
DO
DON'T
Food Disposers
  • Run water at full pressure when using disposer.
  • Run the dishwasher if disposer is full of food waste.
  • Place cornhusks, artichokes, onionskins, celery, or other high-fiber material in a disposer.
Bathtubs/Showers
DO
DON'T
  • Check caulk line on walls around tubs and showers regularly.
  • Check inside edge of shower door track to make sure there are no leaks.
  • Pour two or three gallons of boiling water down shower or tub drains once a month.
  • Periodically remove and clean all aerators.
  • Teach children to always turn cold water on first and hot water off first.
Outside Faucets
DO
DON'T
  • Shut off all outside valves in wintertime in cold climates.
  • Leave garden hoses attached to the hose bib in winter.
Water Heaters
DO
DON'T
  • Open drain on water heater twice a year to remove sediment.
  • Turn off hot water system when leaving on an extended vacation.
  • Set water temperature above 120°F

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